Our Privacy Policy

Privacy Policy

This privacy policy was updated on August 12, 2025.

As described in detail below, any information we gather at this website is strictly for our use and is not shared with any other entity, public or private, for any reason – period. We will not sell or give away any lists or other data that we may retain, and we do not purchase such information from other sources.

Information we collect about you and how we collect it

We collect information from you when you make a booking or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, telephone, mailing address or credit card information. We also collect information about transactions you carry out through our website and of the fulfillment of your ticket bookings.

What do we use your information for?

Any of the information we collect from you may be used in one or more of the following ways:

To personalize your experience: Your information helps us to better respond to your individual needs.
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information etc. You may opt out at any time.
To analyze and improve our website: We use tools such as Google Analytics and Bing Webmaster Tools to collect non-personally identifiable information about how visitors find and use our website. This helps us improve our content, functionality, and marketing efforts.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your information. All supplied sensitive/credit details are transmitted via Secure Socket Layer (SSL) technology through our ticketing provider, TicketSearch, and then encrypted into a secure payment gateway database. This information is only accessible to authorized individuals with special access rights, who are required to keep it confidential. After a transaction, your credit card information is not stored on our servers. All payment processing is handled through our designated merchant service, Stripe.

If you choose to join our mailing list, your name and email address will be securely stored and managed by our email marketing provider, Mailchimp. We also use Google Analytics and Bing Webmaster Tools to collect non-personally identifiable information about how visitors use and find our website, which helps us improve our services and online presence.

TicketSearch, Stripe, Mailchimp, Google Analytics, and Bing Webmaster Tools may store and process your information on servers located outside of Canada, including in the United States, and your information may therefore be subject to the laws of those jurisdictions. All of our service providers follow strict industry-standard security practices to safeguard your data.

Do we disclose any information to outside parties?

StMarysCommunityPlayers.ca does not sell or trade your personally identifiable information. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.